We value your privacy and are fully committed to protecting the personal information you share with us. This Privacy & Cookies Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the laws of the United Arab Emirates, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
Jacob's Ventures collects personal information when you use our website, request property details, fill out inquiry or registration forms, apply for a service, or communicate with our team. The types of data we may collect include your full name, phone number, email address, and any preferences related to your property search. We may also collect usage data such as your IP address, browser details, device type, and browsing behavior through cookies or analytics tools integrated into our website. If you apply for a role with us, we may collect employment information such as your CV and details about recruitment events.
We collect data directly from you when you engage with our services. This includes when you register, submit an inquiry, subscribe to our marketing emails, or apply for a job through our website. Additionally, certain technical and behavioral information is gathered automatically as you browse our website, which helps us improve your experience and tailor our services to your needs.
Your data is used to provide and improve our real estate services. This includes managing your account, responding to your property inquiries, sending you updates and recommendations based on your preferences, and ensuring that the content you see is relevant. We may use your information to inform you about new listings, investment opportunities, or market insights related to Jacob's Ventures. We also use your data for security, analytics, and legal compliance purposes.
We treat your information with strict confidentiality. Your data may be shared with our trusted agents, licensed real estate professionals, government bodies when legally required, and third-party service providers that support our operations, such as email marketing platforms or hosting services. These third parties are contractually bound to handle your information securely and only according to our instructions.
All personal data collected by Jacob's Ventures is stored securely on encrypted servers and cloud infrastructure. Access is limited to authorized personnel, and we use strong security measures including secure socket layer (SSL) encryption, firewalls, and two-factor authentication to protect your data. We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.
Jacob's Ventures may contact you with updates, promotions, and property recommendations that may be of interest to you. These communications will only be sent if you have opted in to receive them. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly. Your marketing preferences will always be respected.
As a user, you have full rights under UAE law concerning your personal data. You have the right to access your information, request corrections to inaccurate data, ask for your data to be erased, restrict processing, or object to how we use your data. You may also request a copy of your data to be transferred to another service provider. We aim to respond to all such requests within one month. If you wish to exercise any of these rights, please contact us through the details provided below.
Jacob's Ventures uses cookies and similar technologies to improve your browsing experience. Cookies help us keep you signed in, remember your preferences, understand how you use our website, and show you relevant property listings or advertisements. These cookies may include functionality and marketing cookies that gather non-personal data to optimize our marketing efforts. You can manage or disable cookies through your browser settings, though this may impact the usability of certain website features.
Our website may contain links to external sites that are not operated by Jacob's Ventures. We encourage you to read the privacy policies of any third-party websites you visit, as we are not responsible for their content, practices, or data protection policies.
We may update this Privacy & Cookies Policy from time to time to reflect changes in our services or in applicable laws. Any changes will be published on this page with an updated revision date. Continued use of our website after such changes constitutes your acceptance of the revised policy.
If you have any questions about this policy or the way we handle your data, or if you would like to exercise your rights under UAE law, please feel free to contact us. You can reach Jacob's Ventures by email at support@jv-dxb.com or by phone at +971 58 592 8118.